Services

Driving Improved Performance

Whether you are a hospital, health system, physician group or payer, Cardinal Point Healthcare Solutions can help navigate while you drive improved performance across your organization.

Our expert and proprietary CP4 Compass™ services enable you to stay true north, improving processes and profitability while achieving and sustaining verifiably better outcomes for patients and/or members.

Four-dimensional analysis

Using a clear-cut yet multi-dimensional process—proven effective in such mission-critical environments as healthcare, defense and aerospace—we create a holistic picture of your organization from the four cardinal points of patient experience, clinical operations, compliance/risk management, and reimbursement/profitability, then define key goals and success measures together.

Next, we gather pertinent data via such measures as CMS and Leapfrog safety scores, readmissions data, HAIs¹ and HCAHPS,² analyze current system performance levels, and create comparative analysis reports that establish appropriate benchmarks and ensure realistic, achievable goals.

We then evaluate your organization’s people (talent/skillsets), policies, processes and technologies from the four cardinal points detailed above, and identify key changes needed to achieve defined goals. We optimize your data-analysis architecture to provide continual feedback on the results of these changes then help you develop policies and governance mechanisms to ensure enduring success.

Through careful listening and thorough analysis we consistently help clients strengthen organizational culture, spark innovation and scale enterprise-wide improvement. As we guide you through critical change-management processes, we also …

  • help formulate communications strategies that foster organization-wide buy-in;
  • develop learning collaboratives to cultivate an ongoing culture of safety, efficiency and outcomes improvement; and
  • create forums to make best practices contagious.
Affordable, meaningful services

Utilizing process-mapping, cost-allocation, and other tricks of the systems engineering trade, we are able to design small-scale yet meaningful studies that …

  • respect your budget and resources;
  • create simple, intuitive, information-rich dashboards biased for action; and
  • yield actionable information that drives consequential change.

Through careful integration of the tools and techniques described above, our multidisciplinary experts optimize your processes for value to improve outcomes, reduce costs and build shared knowledge, enabling you to thrive in a value-based healthcare market no matter what unknowables lie ahead.

Contact us today to learn more!

¹Healthcare-associated infection rates
²Hospital Consumer Assessment of Healthcare Providers and Systems